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Terms and Conditions

Effective Date: 15-10-2025
Last Updated: 17-10-2025

Welcome to Printoks (“we,” “our,” or “us”). By accessing or using our website https://printoks.com, or any of our printing and design services, you agree to the following Terms and Conditions.

Please read them carefully before placing any order or sharing any information.


1. General

These Terms and Conditions apply to all services provided by Printoks, including design, printing, finishing, and delivery.
By using our website or services, you confirm that you are at least 18 years old and have the legal authority to enter into a binding agreement.


2. Services

Printoks provides professional printing and design services, including but not limited to:

  • Visiting cards, flyers, banners, posters, brochures, and stationery.

  • Custom design and artwork creation.

  • Online and offline order processing.

All products and services are subject to availability and may be modified, suspended, or discontinued at any time without prior notice.


3. Orders and Design Approvals

  • All orders must be submitted with complete and accurate details.

  • Customers are responsible for checking spelling, colors, sizes, and design content before giving final approval.

  • Once an order is approved and sent for production, no further changes or cancellations can be made.

  • Printoks is not responsible for errors in customer-provided artwork or text after approval.


4. Artwork and Content

  • Customers must ensure that any artwork, logo, or content provided does not infringe on copyright or trademark laws.

  • Printoks reserves the right to reject any design or content that is unlawful, offensive, or violates third-party rights.

  • All designs created by Printoks remain our intellectual property unless otherwise agreed in writing.


5. Pricing and Payment

  • All prices displayed on our website or communicated via quotation are in INR (Indian Rupees) unless stated otherwise.

  • Prices may change without prior notice.

  • Full payment must be made before production unless otherwise agreed.

  • We accept payments through trusted and secure payment gateways.


6. Turnaround Time and Delivery

  • Estimated delivery timelines are provided for reference and may vary due to printing complexity, material availability, or courier delays.

  • Printoks will make every effort to deliver on time but will not be held liable for delays beyond our control.

  • Risk passes to the customer upon dispatch or handover to the courier.


7. Non-Tearable, Matte, Spot UV & Other Finishes

  • Product visuals (mockups, samples, or previews) are for illustration purposes only.

  • Actual product color, texture, or finish may slightly vary due to printing and material variations.


8. Cancellations and Refunds

  • Orders cannot be cancelled once printing has started.

  • Refunds may be issued only in cases of proven printing defects or errors caused by Printoks.

  • To request a refund or replacement, customers must notify us within 48 hours of receiving the product and provide photos or proof of the issue.


9. Data and Privacy

  • Any personal or order-related data shared with Printoks will be used only for internal processing and service delivery.

  • Data is handled according to our Privacy Policy.


10. Limitation of Liability

Printoks will not be liable for:

  • Loss of data, profit, or business resulting from order delays or errors.

  • Minor variations in color, size, or finish between proofs and final output.

  • Any misuse of printed materials by the customer or third parties.

Our total liability will never exceed the amount paid for the specific order in question.


11. Intellectual Property

All content on our website — including designs, text, graphics, and logos — is owned or licensed by Printoks.
Reproduction, redistribution, or unauthorized use of our materials is strictly prohibited.


12. Changes to Terms

Printoks reserves the right to modify these Terms and Conditions at any time.
Updates will be posted on https://printoks.com/terms-and-conditions with a revised “Last Updated” date.


13. Contact Us

If you have questions about these Terms or our services, please contact:

Printoks

📍 2nd floor, Sri Siddaganga Complex, Ayyappa Swamy Temple Rd, Kushalnagar, Karnataka 571234
📧 support@printoks.com
🌐 https://printoks.com

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At Printoks, we believe every print tells a story — your story.
We’re a modern printing and design studio dedicated to delivering high-quality, creative, and reliable print solutions that help your brand stand out.

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